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Repatriation Service

Repatriation service

The Final Journey Home: A Compassionate Guide to Repatriation from Dubai

The loss of a loved one is a profound emotional burden, made more complex when it occurs far from home. In a global crossroads like Dubai, the logistical weight of returning a family member to their native soil can feel overwhelming. Recognizing this, our company has pioneered a specialized repatriation service designed to handle every detail with the reverence and precision it deserves.
By aligning directly with key UAE government entities, we have streamlined what was once a fragmented and exhausting process into a single, cohesive path home.

Navigating the Regulatory Landscape

Repatriation from the UAE involves a meticulous sequence of legal steps. It begins with the Dubai Health Authority (DHA) and the Dubai Police to secure the necessary medical notifications and initial clearances. Our team operates within these frameworks daily, ensuring that death certificates—both in Arabic for local records and English for international use—are issued and attested by the Ministry of Foreign Affairs (MoFA) without delay.
Our role is to act as the bridge between the family and these official bodies, managing the technicalities so that the bereaved can focus on their mourning.

Collaboration with Consular and Embassies

Every nation has its own set of requirements for receiving remains. Whether it is canceling a passport, obtaining a No Objection Certificate (NOC), or coordinating with home-country customs, the paperwork is extensive.
Because we work in tandem with various embassies and consulates across the UAE, we understand the specific nuances required by different governments. We ensure all visa cancellations and diplomatic clearances are handled correctly the first time, preventing the heartbreak of transit delays at the airport.

Excellence in Care and Preparation

Beyond the paperwork, the physical care of the deceased is our highest priority. Following international health and transportation protocols, we facilitate professional embalming at licensed facilities and provide high-quality, regulation-compliant coffins.
Our logistics team manages the final coordination with airlines, securing cargo space and handling the complex “Body Release” letters required by airport police. We don’t just move a shipment; we escort a family member, ensuring they are treated with dignity from the hospital or mortuary until they reach their final resting place.

Why a Specialized Partnership Matters

In the past, families often had to navigate these waters alone or through multiple third-party agents. Our new service changes that. By centralizing the process and maintaining direct lines of communication with Dubai’s administrative infrastructure, we provide:
Transparency: Clear timelines and honest communication.
Speed: Minimized administrative hurdles through government alignment.
Sensitivity: A dedicated point of contact who understands the cultural and religious importance of the journey.

Our Promise

We believe that every person deserves to rest in their homeland. Our mission is to ensure that the final journey back to one’s roots is handled with absolute integrity and peace of mind for the family left behind.

Documents

Required Documents Checklist

To ensure a smooth transition, please have the following documents ready. Our team will assist in the attestation and translation of these items where required.

Essential Identification

Original Passport of the Deceased: Needed for visa cancellation and embassy clearance.
Emirates ID of the Deceased: Required for local government processing.
Passport Copy of the Informant: The family member or legal representative authorized to act.

Medical & Legal Records

Death Notification:Issued by the hospital or medical facility.
Police Report / Initial Clearance: Required if the passing occurred outside of a hospital.
Attested Death Certificate: We will manage the issuance of both Arabic and English versions through the DHA and MoFA.

Consular & Transportation Paperwork

No Objection Certificate (NOC): Obtained from the home country’s Embassy or Consulate in the UAE.
Embalming Certificate: Issued by the licensed facility where the preparation occurs.
Cargo & Flight Clearance: The “Body Release” letter from the Airport Police.
Consignee Details: Complete contact information for the receiving funeral home or family member in the destination country.
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